Introduction
At TYRANVETH, customer satisfaction is our top priority. We understand that there may be circumstances where a refund is necessary. This policy outlines the conditions and procedures for refunds.
Eligibility for Refunds
- Products must be returned within 30 days of the purchase date.
- Items must be in their original condition, with all packaging intact.
- Proof of purchase is required for all refunds.
Non-Refundable Items
Certain items are non-refundable. These include gift cards, downloadable software products, and personalized products.
Process for Requesting a Refund
- Contact our customer service team at [email protected] to initiate the refund process.
- Provide the order number and reason for the refund request.
- Follow the instructions provided by our team to return the items.
Contact Information
For additional questions or assistance, please reach out to our customer service team by email at [email protected] or by phone at (555) 123-4567. We are available Monday through Friday, 9:00 AM to 5:00 PM.